Dealer Reviews
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We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Mohawk Ford Sales go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.
We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?
Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Mohawk Ford Sales.
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Please tell us about your experience by posting a Review on DealerRater!
Rob Baboth
1712180974
Great customer service!! Wonderful people to deal with. Mohawk Ford will back you up with any service or maintenance requirements required. The relationship does not end when you purchase a vehicle, it actually starts. I should know, our family has purchased 26 vehicles since 1996. I think our next one is free!! Make sure you drop by, you will not be disappointed.
Ryland
1709348927
Was shopping Evs, and got the best deal at Mohawk ford. Vince and the team were great. Process was easy not pushy was very respectful. Got good deal on my trade in and they even made my daughters day with a giant stuffed bear 100% Recommended
Bill Dunlop
1709233209
I’ve been a Ford guy since I was a kid! My first new car was 1994 Ford Escort! It’s a great vibe at Mohawk super friendly ◡̈ Vince is a great salesman! Used him many times! Thx for the new Escape
Boyd Anderson
1707858518
I had a nail in my tire and called the service department, they were more helpful. Unfortunately, I needed a new tire and it took an extra day to complete the job. Stacy went above and beyond helping me through this service issue. Always happy with the service at Mohawk Ford. Thank you Stacey and all your staff.
Jen N.
1707312622
Always good to me
C N
1705617102
Angela is great. Friendly staff and good vibes.
Vernon Hotte
1705594539
Such great people. Will visit again
Glenn Williams
1702754211
I had an issue with service, the manager called me a few hours later and we straightened it all up. Was completely blown away with how much Mohawk Ford cared about customer service
Fred Dath
1701642953
Great staff and service
john McIntyre
1700664787
At 1030 am yesterday November 21/23 I went to start my 2015 Ford Edge and it would not start. I called my dealer Mohawk Ford and I spoke with Julia who told me if I could get it over there she would try (no promises) to have it looked at today or the next. I got a jump and drove it over and Julia arraigned for a ride home. She kept me updated through the day and told me I needed a new battery and gave me the price so I could ok the work. Again telling me that it was no guarantee that it would be ready by days end. We'll Julia called me at 430pm and said that there was a vehicle on its way to pick me up my car was ready. 5 minutes later I was on my way back to Mohawk Ford. I can't say enough about the way I was treated by Julia. I hope Mohawk Ford is smart enough to keep her as she is a great asset to your company. Let's face it the customer advisor's have a very tough job because they deal with people at one of there worst times. We all need our vehicles for work and appointments and when it's down we don't always have the proper state of mind and we get a little high strung. Aside from their professional service they care about us. My 2015 Ford has been the best vehicle I have ever owned and at 69 years of age I've owned alot of cars. Once again I Thank-you Mohawk Ford and especially Julia for making my day.
Samantha Rakoczy
1698755664
Best Ford dealer in the region.I have only great things to say about Mohawk Ford. I recently bought my 2023 Bronco Sport here, they were able to find me the exact trim package, features and colour that I wanted in a very short time.The sales staff (Vince) was completely on top of the process from start to finish. He was professional, kind, honest, and gave me updates as needed. The entire staff from Sales, to Financing, to Parts&Service have been nothing but friendly, knowledgeable and efficient.My experience here at Mohawk Ford has earned them a lifetime customer, I strongly recommend.
Tom Lewington
1698018864
Great employees, honest, easy to talk to, and fair pricing.
Mubashir Ahmad
1693955919
I met Joshua to buy a used car, and he is very humble and cooperative. Samantha is also very cooperative, she elaborate everything in detail. I'm very satisfied with my purchase because of the wonderful staff.
HM P
1693711079
We recently purchased a pre-owned vehicle from Mohawk Ford. Thank you, Stu and Donna, for providing my family and I with a very positive experience. From the initial phone call with Stu to the vehicle pickup, everything was seamless. There were no hidden fees or pushy sales tactics throughout. We found the exact vehicle we were looking for, for a reasonable price. The finance rate offered by Mohawk Ford was lower than what my bank offered.I recommend Mohawk Ford for their commitment to honesty and professionalism. Once again, thank you for making this experience a special one for my family and I.PS. thank you for the advice of the spray-in liner, which we plan on installing.
BHUMIK DEDHIA
1691247682
Got a new Maverick Hybrid. Amazing buying experience with Vince! Recommend for buying new Mavericks here
Sandy W
1687021152
Vince was a pleasure to deal with. Very knowledgeable and accomodating. He was eager to help us find exactly what we were looking for. He even called the day after our visit to let us know a vehicle had arrived that was closer to what we were looking for. With delays of shipments and the necessity of a vehicle being imminent, we did purchase another as we found an AWD at another dealer. We would have been happy to work with Mohawk had they had inventory. Thank you Vince for being an honest salesman and the time you spent with us .
TNT S
1686846226
We got our Buick 2018 and all I can say is that we made the right decision with this dealership. Donna and Dante were amazing and very helpful, Donna took extra step in helping about financing and did a great job! Amazing customer service 👏🏼
Emmalee Borges
1685817814
Just got a used 2020 Escape from Josh! He was wonderful and so helpful and a huge part as to why I decided to go through with Ford rather than any other dealership I was looking at. He made the process very easy and enjoyable without any of the normal hassles of dealerships. Even if we weren’t going to get the car, Josh would be getting a 5 star review. Highly recommend!
Enaiyat Ghani Ovy
1681998804
I have had a wonderful experience visiting first time at this Ford dealership location. I was scheduled for a recall. From the beginning with the appointment to the completion of the work, it was very smooth and on time. They have friendly staffs working at the service desk. It is a big place with lots of Ford models. I am satisfied with their service and I would definitely recommend this place.
Chip Cherry
1681650536
I haven’t yet decided on a vehicle, but they are very helpful in deciding what is right for me.
Brian johnston
1681497514
Recall for my Ford Explorer was quick and easy
richard nettleton
1681141799
My car had a problem we got it boosted and I took to Mohawk Ford who have the car now.They are always very professional and the CS is excellent we go nowhere else.
Danny McIsaac
1680362760
We dealt with Josh Maltby while looking for a new car and couldn’t be more happy with the service we reviewed. He was not pushy and really cared about finding us the right truck. We ended up buying from a different dealership just because of inventory, however for our next car we will be going to him first. Highly recommend him if you’re looking a ford in this area
Kim Norgate
1679156095
I just purchased a 2023 Ford Edge from Mohawk Ford and the whole experience was refreshing. My husband and I had already researched the Edge, along with comparable models from other manufacturers, the Edge was the winner hands down. Our last 3 vehicles previous to this were imports and I have to say that Ford has really stepped it up another level. The salesperson Mike Savvis and Business Manager Donna Barker were very informative and answered all of our questions and then some. The dealership has a real family atmosphere and is very welcoming to all. I look forward to a long relationship with Mohawk Ford in Hamilton.
Mizore M
1677970558
Easy to work with staff and helpfully mechanics. My car is as good as new after only 1 day of service.
anil shrestha
1706380153
nice place to live
Graham W
1692054670
It was only a quick trip to locate a frame for my licence plate (tag). Parts guy was quite helpful. Took the VIN for the truck and said it wasn’t in but could be shipped in overnight. Not their fault but $46 is a bit steep for a piece of ABS that was probably blow-formed offshore. I’ll think about it first!Clean place, tho.
