Dealer Reviews

Good service centre

So have been looking for a car for A long time and was 3 hours away from these guys and I can tell to by far best dealership experience I have had and have bought two new vehicles in my life and Mohawk ford was by far best dealership experience yet. No BS. Adam was my sales Rep. Honestly was huge reason I bought this car. Was super honest. Knew how far We were coming to see them and took extra pics of car to not hide anything and was literally things I wouldn’t even have seen in person unless I looked hard. Also ford here offered warranty even on older Benches and that tell me one thing. They def pick their vehicles good to be confident enough to offer warranty. And every mechanic knows what I mean by this ! That was huge for me ! Doesn’t make Much sense to want to pay out thousands in warranties but it is the fact they are ready to and yes shows iconfidence in their car picks and their technicians. Will 100 Percent refer anyone I know to these guys and I know now a few long long distance people who have bought from them That also tells Me a lot Matt. Georgian bluffs Ontario

My go to Ford dealership, with drop off and pick up service makes Mohawk so convenient.

Great Service!!!

As a single lady going in for the first time to look at vehicles, I was nervous but Steve Gracie and the entire team at Mohawk Ford made this the smoothest, easiest and best decision I’ve made. So happy I chose to shop and lease with them! Highly recommend Steve and the team.

Bought 3 vehicle from this place. Angela never disappoint

Great service, knowledgeable staff and always effective. I really appreciate their time efficiency and willingness to work around challenging schedules.

Salesperson Dante and Finance manager Steve made buying a car for my mom effortless. None of the typical dealership headaches, no hidden fees, just sincerely honest and helpful folks. An incredibly refreshing car buying experience. Grateful for their help. Highly recommend!

I bought a car from them about a year ago. The service I got was 10 of of 10. If your thinking of buying a Ford it's worth visiting them.

The service abd staff are fabulous 👌 Kim

Special thanks today to Claire, Rod, and Sam for excellent customer service! Thank you so much. Claire is amazing! She worked wonders with my car repair today! Absolutely excellent customer service! Thank you so much Claire. Very much appreciated!🙂

Dante the salesman was very professional and good to work with. Donna was very nice as well. Highly recommend this dealership.

My original appointment was to drop off my winter tires and store them, however 3 of my all season tires had nails in them. Mohawk Ford plugged my 3 tires and I was able to drop off my winter tires the next day! Thank you so so much.

I visited Mohawk Ford in January 2026 to look at a used Mustang and then saw a 2025 Ford Mustang GT convertible 60th Anniversary edition in the showroom. I was starstruck - I had to have it! After a test drive and another trip up to the dealership a few days later, I bought it. Ace salesman Steve Gracie was exceptional. Whatever I asked for, he made happen. The dealership even allowed me to store the car in the showroom until I could pick it up in March. And if that wasn't enough, he tolerated my biweekly visits to 'see' the car. Who does that?! A HUGE thank you to Steve and everyone at Mohawk Ford. I had an amazing experience and I am truly grateful. Jim Ogden, an excited 60th Anniversary Ford Mustang GT owner.

Very up front and honest. There not after your money here. I was getting alot of work done to my truck and as they were doing it they found more. Brought it to my attention and said hey since were already working in that area we wont charge u labour if youd like to get this fixed. Paul was my service tech and he was really good with taking calls/questions and helping me figure out my situation

Had a surprise breakdown the other day, when I didn't have time. Brought it to Mohawk Ford not having a clue what was going on. I didn't have an appointment, but left my vehicle and went home to wait. Somehow they were able to squeeze me and diagnosed my vehicle, which was a simple quick fix. Thank you Adam!!! You are are an awesome honest mechanic. I wouldn't have know the difference. Thanks Mohawk Ford and Adam. Your service is always top notch.

Very friendly and attentive staff. No pressure sales. Everything explained, very attentive. Mike in sales worked hard to put a deal together and finished the transaction and we left with a car within a few hours. Highly recommend this dealership

Had a fantastic experience at Mohawk Ford while searching for our new family vehicle. Joe went above and beyond to find us the perfect fit for our family. Highly recommend Mohawk Ford !

They reset a sensor no problem out of courtesy great customer service .prompt and welcoming!

Addition: NOV 2025: I wish there were more stars for this review. Stacey, Lori and Steve have all gone above and beyond in their support for me and my family. I will forever be grateful for all of their support during a pretty exciting but precarious time for my family! FEB 2025: Leased a vehicle from here. Everyone was incredibly helpful, especially Steve, my salesman. Thank you to everyone at Mohawk Ford.

Bought my Bronco Sport here last year and it was a great experience.

Good service on Wednesday July 16 at 8:30am when I went in for my appointment. The service guy that was helping me was very professional and he explained everything in detail he works in the auto repair and front desk sections. The ford shuttle car driver was very nice also to me. Thank you!!!

Always pleased with the service I get at Mohawk Ford

Worked with Dante on a used 2019 Edge. He was responsive early on — sent the CARFAX report right away and answered detailed questions about warranty and features. However, communication became inconsistent when I requested undercarriage photos ahead of a paid inspection; I had to follow up before receiving them. He mentioned another customer was interested in the vehicle but didn’t proactively flag the urgency, and the car sold to someone else shortly after I finally got the photos. So goes the trying to buy a used car experience.

I’ve been a customer at Mohawk Ford since 2018 and have consistently trusted this location for my vehicle servicing, so I expect a certain level of professionalism and respect. My experience this morning did not meet that standard. I was given incorrect expectations about the duration of my appointment, and when I sought clarification, the response I received was dismissive and lacked basic customer care. What is most concerning is the tone of the interaction. While nothing explicitly inappropriate was said, the attitude and lack of engagement felt disrespectful and unwelcoming. As a long-term customer, this was both disappointing and unexpected. Customer service is not only about completing the work, but about how clients are treated in the process. I hope this feedback is taken and addressed moving forward. ⭐️⭐️⭐️ Update: Following my review, the Service Manager, Stacey, personally reached out to address my concerns. She took the time to listen, ensured I felt heard and supported, and arranged a vehicle pickup from my home to help resolve the situation. Her professionalism, responsiveness, and genuine care significantly improved my experience and demonstrated a commitment to customer service and client satisfaction. Because of Stacey's efforts and the steps taken to make things right, I have updated my rating to 4 stars. Thank you for showing that customer feedback is valued and acted upon.