Dealer Reviews

Dealer Reviews

We Want Your Google or Facebook Review

We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Mohawk Ford Sales go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Mohawk Ford Sales.

Facebook

Please tell us about your experience by posting a Review on our Facebook page!

GMB

If you have a Gmail, please tell us about your experience on our Google My Business page!

Dealer Rater

Please tell us about your experience by posting a Review on DealerRater!

Mohawk Ford
Excellent
4.5
Based on 1029 reviews
review us on
Katrina Sarikehagias
We want to express our heartfelt gratitude to Mike Savvis, an exceptional sales representative at Mohawk Ford, who made our Truck-buying experience outstanding. We knew who to go to after multiple family members purchasing from him. Mike, is not only a fantastic person but also an incredible sales rep. If you’re in the market for a truck, SUV, or car, we highly recommend visiting him. He takes the time to understand your needs without any pressure, helping you find something that fits your budget.The entire staff at Mohawk Ford is welcoming and kind, making you feel valued from the moment you walk in, whether you're making a purchase or just browsing. As a family-owned dealership, they truly appreciate each customer. We were fortunate to meet the owner Kendall, and we can't say enough about the wonderful atmosphere and service at this dealership.Cheers to a wonderful weekend ahead! Mike, you’re the best! We love our purchase.John & Katrina
Amir Joekar
Good place to go to, great vehicles for sale, service does a good job, parts department great
Response from the owner: Hi AmirThanks for the positive review!We appreciate you taking the time to give us a great review.Thank you for your business and we look forward to seeing you again soon.Kendall FergusonManager
Dylan Burk
Mohawk Ford is the best Ford dealership in the area! Brought my 2017 Ford escape in on Thursday morning, by 12:00pm we knew what the issue was and by 1pm on Friday my car was ready to be picked up. Donna from the service team was such great help. She let me know what was happening every step of the way! A job that was already done by Eastgate Ford and took 2 months to fix, you guys did in less than 2 days. Great service! Will definitely be back!Thank you again, Donna and the service team at Mohawk Ford!
Response from the owner: Hi DylanThanks for taking the time to give us such an amazing review. We are so grateful.I will pass your kind words to the service team-I agree we do have the best team!Have a relaxing long weekend and please don’t hesitate to call if you need anything else.Kendall FergusonGeneral Manager
Moe Al Esrawi
just want to give a thanks to Ford Mohawk's especially Mike Savvis for the good service I received during my recent car purchase. Mike was responsive and patient, taking the time to answer all my questions. I’m happy with my experience. Thanks, for making this experience positive!
Response from the owner: Hi MoeWe are so glad you had such a great experience with us-the team strives every day to provide the best possible customer experience.I will pass on your kind words about Mike he is truly a gentleman and knowledgeable sales consultant.Have a great weekend and hope to see you soon.Kendall FergusonGeneral Manager
Toofan Tarami
I had a great experience with Ford Mohawk's customer service. They were very prompt in fixing my truck's AC compressor and kept me informed at every step. The repair was done efficiently, and the staff was friendly and professional. I would definitely recommend them for their excellent service.
Response from the owner: Hey, Toofan! Thanks so much for the kind words and recommendation. We’re glad you were happy with your trucks service, and look forward to helping you out again in the future.
K Spence
Friendly attentive service department, even when I walked in 8 minutes before closing!
Anthony Matthews
Stu and the team at Mohawk Ford were incredibly professional, patient and helpful when I had a total loss on my previous vehicle and was trying to get a new one while navigating my claim. They got me in a brand new Maverick that worked within my price range.
Rob Baboth
Great customer service!! Wonderful people to deal with. Mohawk Ford will back you up with any service or maintenance requirements required. The relationship does not end when you purchase a vehicle, it actually starts. I should know, our family has purchased 26 vehicles since 1996. I think our next one is free!! Make sure you drop by, you will not be disappointed.
Ryland
Was shopping Evs, and got the best deal at Mohawk ford. Vince and the team were great. Process was easy not pushy was very respectful. Got good deal on my trade in and they even made my daughters day with a giant stuffed bear 100% Recommended
Bill Dunlop
I’ve been a Ford guy since I was a kid! My first new car was 1994 Ford Escort! It’s a great vibe at Mohawk super friendly ◡̈ Vince is a great salesman! Used him many times! Thx for the new Escape
Boyd Anderson
I had a nail in my tire and called the service department, they were more helpful. Unfortunately, I needed a new tire and it took an extra day to complete the job. Stacy went above and beyond helping me through this service issue. Always happy with the service at Mohawk Ford. Thank you Stacey and all your staff.
Response from the owner: Thank you Boyd for your review. We will always take care of you!
Jen N.
Always good to me
Response from the owner: Hi JenThanks for the amazing google review-we appreciate it.Thanks for your business and we look forward to seeing you again.KendallGeneral Manager
C N
Angela is great. Friendly staff and good vibes.
Response from the owner: Hey there, thanks so much for leaving a review. We're happy to hear that you had a great experiece with Angela. Have a wonderful day!
Vernon Hotte
Such great people. Will visit again
Response from the owner: Hi VernonThank you for your kind review. Every employee at Mohawk Ford strives for complete customer satisfaction so we appreciate it.Hope to see you again.Stacey Ferguson
Glenn Williams
I had an issue with service, the manager called me a few hours later and we straightened it all up. Was completely blown away with how much Mohawk Ford cared about customer service
Response from the owner: Thanks Glenn and if you have any issues please contact me directly.Stacey Ferguson-Carter
Fred Dath
Great staff and service
Response from the owner: Thanks so much for the kind words, Fred. Have a great day!
john McIntyre
At 1030 am yesterday November 21/23 I went to start my 2015 Ford Edge and it would not start. I called my dealer Mohawk Ford and I spoke with Julia who told me if I could get it over there she would try (no promises) to have it looked at today or the next. I got a jump and drove it over and Julia arraigned for a ride home. She kept me updated through the day and told me I needed a new battery and gave me the price so I could ok the work. Again telling me that it was no guarantee that it would be ready by days end. We'll Julia called me at 430pm and said that there was a vehicle on its way to pick me up my car was ready. 5 minutes later I was on my way back to Mohawk Ford. I can't say enough about the way I was treated by Julia. I hope Mohawk Ford is smart enough to keep her as she is a great asset to your company. Let's face it the customer advisor's have a very tough job because they deal with people at one of there worst times. We all need our vehicles for work and appointments and when it's down we don't always have the proper state of mind and we get a little high strung. Aside from their professional service they care about us. My 2015 Ford has been the best vehicle I have ever owned and at 69 years of age I've owned alot of cars. Once again I Thank-you Mohawk Ford and especially Julia for making my day.
Response from the owner: John, we're so happy that we were able to sort this out. Luckily we caught it before winter. We hope you continue to enjoy your Edge and please let us know if there's anything more we can help with.
Samantha Rakoczy
Best Ford dealer in the region.I have only great things to say about Mohawk Ford. I recently bought my 2023 Bronco Sport here, they were able to find me the exact trim package, features and colour that I wanted in a very short time.The sales staff (Vince) was completely on top of the process from start to finish. He was professional, kind, honest, and gave me updates as needed. The entire staff from Sales, to Financing, to Parts&Service have been nothing but friendly, knowledgeable and efficient.My experience here at Mohawk Ford has earned them a lifetime customer, I strongly recommend.
Response from the owner: Happy Halloween, Samantha 🎃 Thank you so so much for the kind words. We're happy to hear that from begining-end we met your expectations, and that you thouroughly enjoy your 2023 Bronco Sport. Let us know if there's anything else you need, and we look forward to seeing you soon.
Tom Lewington
Great employees, honest, easy to talk to, and fair pricing.
Response from the owner: Hi TomThanks for your business we truly appreciate your tremendous loyalty!
Mubashir Ahmad
I met Joshua to buy a used car, and he is very humble and cooperative. Samantha is also very cooperative, she elaborate everything in detail. I'm very satisfied with my purchase because of the wonderful staff.
Response from the owner: Thanks for the kind words, Mubashir. We're happy to hear you're satisfied with your used car purchase and the excellent staff at Mohawk Ford. We hope to see you again soon!
HM P
We recently purchased a pre-owned vehicle from Mohawk Ford. Thank you, Stu and Donna, for providing my family and I with a very positive experience. From the initial phone call with Stu to the vehicle pickup, everything was seamless. There were no hidden fees or pushy sales tactics throughout. We found the exact vehicle we were looking for, for a reasonable price. The finance rate offered by Mohawk Ford was lower than what my bank offered.I recommend Mohawk Ford for their commitment to honesty and professionalism. Once again, thank you for making this experience a special one for my family and I.PS. thank you for the advice of the spray-in liner, which we plan on installing.
Response from the owner: Thanks so much for your business and the very kind words. How's the vehicle treating you? And did you end up getting the spray-in-liner?
BHUMIK DEDHIA
Got a new Maverick Hybrid. Amazing buying experience with Vince! Recommend for buying new Mavericks here
Response from the owner: Thank you so much for the amazing review!!
Sandy W
Vince was a pleasure to deal with. Very knowledgeable and accomodating. He was eager to help us find exactly what we were looking for. He even called the day after our visit to let us know a vehicle had arrived that was closer to what we were looking for. With delays of shipments and the necessity of a vehicle being imminent, we did purchase another as we found an AWD at another dealer. We would have been happy to work with Mohawk had they had inventory. Thank you Vince for being an honest salesman and the time you spent with us .
Response from the owner: Hi Sandy, thank you so much for the extensive feedback! It is much appreciated and we're so happy to hear about your great experience with us. See you soon!
TNT S
We got our Buick 2018 and all I can say is that we made the right decision with this dealership. Donna and Dante were amazing and very helpful, Donna took extra step in helping about financing and did a great job! Amazing customer service 👏🏼
Response from the owner: Thank you for your amazing review.We are so grateful to have wonderful customers like you.Thank you for your business and hope to see you soon!Kendall Ferguson
Emmalee Borges
Just got a used 2020 Escape from Josh! He was wonderful and so helpful and a huge part as to why I decided to go through with Ford rather than any other dealership I was looking at. He made the process very easy and enjoyable without any of the normal hassles of dealerships. Even if we weren’t going to get the car, Josh would be getting a 5 star review. Highly recommend!
Response from the owner: Thank you Emmalee, Josh is a great team member here. Enjoy your new Escape and let us know if you need anything down the road!
Enaiyat Ghani Ovy
I have had a wonderful experience visiting first time at this Ford dealership location. I was scheduled for a recall. From the beginning with the appointment to the completion of the work, it was very smooth and on time. They have friendly staffs working at the service desk. It is a big place with lots of Ford models. I am satisfied with their service and I would definitely recommend this place.
Response from the owner: Thank you so much Enaiyat for the positive review!We appreciate you taking the time to write a review. Our team at Mohawk Ford work hard to give our guests exceptional service everyday.Thanks again and hope to see you again.StaceyGeneral Manager
shane steele
Nice Friendly dealership
anil shrestha
nice place to live
Response from the owner: Thank you Anil for the review, if we can assist you in the future don't hesitate to reach out! Mohawk Ford
Graham W
It was only a quick trip to locate a frame for my licence plate (tag). Parts guy was quite helpful. Took the VIN for the truck and said it wasn’t in but could be shipped in overnight. Not their fault but $46 is a bit steep for a piece of ABS that was probably blow-formed offshore. I’ll think about it first!Clean place, tho.
Response from the owner: Hey Graham, so sorry about the inconvenience. Thank you for the kind words regardless!
js_loader